What you'll do
As a Technical Product Consultant, you will be part of our international Customer Success who is responsible for the successful operation of our solution by our clients.
- You support our clients in Client tax reporting using our product to successfully fulfil reporting obligations
- You are a reliable point contact for our clients, you assist them in the technical area of the tool
- You support the client on a level 1-2 support from installation to technical usage of the tool
- You analyze the reported issues and provide solutions to our clients, or create defects for the development team to fix them
- You coordinate with Internal and External stakeholders across Global teams to ensure case resolution as per Service Level Agreement
Last but not least, you build trusted relationships to our clients
Why we should decide on you
- Successfully completed university studies in the field of business administration, computer science or natural science
- Experience in SQL, databases (PostgreSQL), XML, APIs and OpenAPI (Swagger), application servers (SpringBoot) and web applications
- Experience in cloud technologies (k8s, …) and SaaS applications
- Experience in software development in Java and Groovy is a plus
- Excellent analytical skills
- Fluency in English, both spoken and written. German is a plus
- Open to do on-call according to the agreed timeline
- Willingness to learn about our Tax Reporting solution
- Team spirit and interpersonal skills
- Time management and self-organization
- And of course, you are friendly and easy-to-work-with
Why you should decide on us
- Let’s grow together, join our market leading SaaS company – our agile character and culture of innovation enables you to design our future.
- We provide you with the opportunity to take on responsibility and participate in international projects.
- In addition to our buddy-program, we offer numerous individual and wide-ranging training opportunities during which you can explore technical and functional areas.
- Our internal mobility initiative encourages colleagues to transfer cross functionally to gain experience and promotes knowledge sharing.
- We are proud of our positive working atmosphere characterized by a supportive team across different locations and countries and transparent communication across all levels.
- Together we're better - meet your colleagues at our numerous team events.
Role ID: CS_2025_06, CS_2025_07
Qui sommes-nous ?
Regnology est un chef de file technologique qui s’est fixé pour mission d'apporter la sécurité et la stabilité aux marchés financiers. Avec un focus exclusif sur le reporting réglementaire et plus de 34 000 institutions financières, 60 régulateurs, organisations internationales et autorités fiscales qui s'appuient sur nos solutions, nous nous positionnons de manière unique pour apporter une meilleure qualité de données, une plus grande efficience et de réduction des coûts pour tous les acteurs du marché. Avec plus 850 employés répartis dans 15 pays et un modèle unifié d'acquisition de données, nos clients peuvent rapidement extraire de la valeur de nos solutions et rester aisément en conformité avec les évolutions réglementaires.
Regnology a été créé en 2021 lorsque BearingPoint RegTech, une ancienne unité commerciale de BearingPoint Group, a uni ses forces à celles de Vizor Software, un leader mondial des technologies de réglementation et de supervision.
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